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Warranty

Custom Pavilion Kits warranties that our structures are free of structural damage and/or material defects for 5 years (except as specified below) from date of purchase. The Limited Warranty is non-transferable. This warranty applies to Custom Pavilion Kits products under normal residential use and is subject to the conditions and limitations herein listed.

Custom Pavilion Kits liability under this warranty shall be limited to the replacement of the damaged material(s), at the discretion of Custom Pavilion Kits. Replacement material(s) may be subjective to shipping charges.  

Proper maintenance and preservation of the product is required to support this warranty. Negligence or improper maintenance is cause for refusal of claim and nullification of this warranty.

Exclusions

This warranty covers only those manufacturing and material defects specified herein and does not include defects attributable to improper installation, abnormal use, improper/negligent maintenance, normal wear and tear effects, normal weathering, and splits and cracks (“checks”) of the lumbar. This warranty does not cover defects caused by accident, fire, flood, corrosive atmospheres, environmental conditions (such as mildew, mold, ect.), ground settlement, destruction by human or animal, stresses resulting from localized heat, or other occurrences beyond normal control.

Harmful solvents that are used to clean the structure or are applied to components. No outside material or aftermarket products applied to the structure will be covered under this warranty.

Abnormal use of products.

Post-delivery labor, transportation, or assembly costs.

Custom Pavilion Kits shall not be responsible for any incidental or consequential damages which may result from actions in breach of this warranty.